Policies & Shipping
Customer Service
I am available via phone and email 7 days a week, 9am-6pm.
Feel free to contact me at (510) 435-3798 or spiritjoydesigns@aol.com. I will respond to all emails within 2 days.
Shipping
Normal Shipping
Shipping and handling is only $3 per order via First Class Mail. Shipping time is 2-9 days. Processing time before shipping is up to 3 days.
Express / Priority Shipping
If you prefer a different carrier, an upgrade to Express/Priority or an addition of insurance, please convo me prior to submitting payment for more information on shipping rates and speeds. Thanks!
Pick Up Instead
Save on shipping cost! All orders are available for pickup at my home work studio in North Oakland 7 days a week between 9am and 6pm. Arrangements can be made via email or phone.
Returns
Spiritjoy Designs does not accept returns at this time. If your item isnt a proper fit lets convers, I will do my best modifications to keep you happy with it. Your satisfaction is my top priority.
Privacy Policy Statement
This is the web site of Kaya Sattva's Spiritjoy Designs.
Our postal address is
465 63rd Street
Oakland, CA 94609
We can be reached via e-mail at kayasattva@yahoo.com
or you can reach us by telephone at (510) 435-3798
For each visitor to our Web page, our Web server automatically
recognizes only the consumer's domain name, but not the e-mail address
(where possible).
We collect only the domain name, but not the e-mail address of
visitors to our Web page, the e-mail addresses of those who communicate
with us via e-mail, information volunteered by the consumer, such as
survey information and/or site registrations, name and address,
telephone number, payment information (e.g., credit card number and
billing address).
The information we collect is used for internal review and is then
discarded, used to improve the content of our Web page, used to
customize the content and/or layout of our page for each individual
visitor, used to notify consumers about updates to our Web site, used
by us to contact consumers for marketing purposes and .
With respect to cookies: We do not set any cookies.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.
From time to time, we make the e-mail addresses of those who access
our site available to other reputable organizations whose products or
services we think you might find interesting. If you do not want us to
share your e-mail address with other companies or organizations, please
let us know by calling us at the number provided above.
From time to time, we make our customer e-mail list available
to other reputable organizations whose products or services we think
you might find interesting. If you do not want us to share your e-mail
address with other companies or organizations, please let us know by
calling us at the number provided above.
If you supply us with your postal address on-line you may receive
periodic mailings from us with information on new products and services
or upcoming events. If you do not wish to receive such mailings, please
let us know by calling us at the number provided above.
Please provide us with your exact name and address. We will be sure
your name is removed from the list we share with other organizations
Persons
who supply us with their telephone numbers on-line will only receive
telephone contact from us with information regarding orders they have
placed on-line.
Please provide us with your name and phone number. We will be sure your
name is removed from the list we share with other organizations With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From
time to time, we may use customer information for new, unanticipated
uses not previously disclosed in our privacy notice. If our information
practices change at some time in the future we will contact you before
we use your data for these new purposes to notify you of the policy
change and to provide you with the ability to opt out of these new uses.
Customers may prevent their information from being used for purposes
other than those for which it was originally collected by e-mailing us
at the above address.
Upon request we provide site visitors with access to all information
[including proprietary information] that we maintain about them.
Consumers can access this information by e-mail us at the above address.
Upon request we offer visitors no ability to have factual inaccuracies corrected in information that we maintain about them
With
respect to security: We have appropriate security measures in place in
our physical facilities to protect against the loss, misuse or
alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information
policy, you may contact us at the above addresses or phone number,
state or local chapters of the Better Business Bureau.